Privacy Policy

Last updated 27 September 2026

1. Who we are

Caldera Technologies Ltd · RC 9358067, a company incorporated in Nigeria with its office at Plot 14, Chief Yesufu Abiodun Oniru Rd, Victoria Island, Lagos, Nigeria, is the data controller for the personal data described in this policy (“Caldera”, “we”, “us” or “our”).

We process personal data in line with the Nigeria Data Protection Act 2023 (NDPA), the Nigeria Data Protection Regulation 2019 (NDPR) and guidance issued by the Nigeria Data Protection Commission (NDPC).

2. What this policy covers

This policy covers:

visits to calderaxe.com;
applications for roles at Caldera, from first application through assessment, interview, offer and onboarding;
enquiries you send us through the contact form or by email.

Each of our products — Lettings®, Errands®, PlatformXe and Chats — has its own privacy policy, which applies when you use that product.

3. Information we collect

When you send an enquiry

your first, middle and last names;
your email address and phone number;
your organisation, if you give it;
the topic and content of your message;
your confirmation that you have read this policy.

When you apply for a role

your name (including your middle name), email address, phone number and address;
your CV and anything else you upload or write in your application, such as work history, qualifications and a cover note;
your answers to any assessment, and notes and scores from interviews;
the names and contact details of referees you give us, and what they tell us about you;
at offer and onboarding stage: identity documents and a photograph of you taken for an identity check, and the details we need to employ you, such as bank, tax and pension information.

When you visit this website

technical information your browser sends, such as your IP address, browser type and the pages you request. We use it to keep the website secure, to limit abuse of our forms, and to fix faults.

This website does not use advertising cookies or third-party analytics.

4. Why we use it, and our lawful basis

To reply to your enquiry — your consent, which you give on the contact form, and our legitimate interest in answering people who contact us.
To consider your application, arrange assessments and interviews, and take up references — steps you have asked us to take before entering into an employment contract, and our legitimate interest in recruiting the right people.
To check your identity and right to work before you start — compliance with our legal obligations, and steps needed to enter into an employment contract.
To keep this website and our forms secure — our legitimate interest in protecting our systems and the people who use them.
To comply with the law and respond to lawful requests from authorities — legal obligation.

Where we rely on your consent, you can withdraw it at any time. This does not affect anything we did before you withdrew it.

5. Identity checks

Before an offer is finalised, or during onboarding, we may ask you to upload identity documents and a photograph of yourself through a secure link. We use these to confirm that you are who you say you are, and we may check the document details against official records through an identity-verification provider. The results are used only for recruitment and employment.

We do not decide whether to hire you by automated means alone. A member of our team reviews every check.

7. Transfers outside Nigeria

Some of our service providers store or process data outside Nigeria. When that happens we make sure the transfer is permitted under Part VIII of the NDPA — for example because the destination country has adequate data protection law, or because the provider has agreed to contractual safeguards.

8. How long we keep it

Enquiries: up to 24 months after our last exchange with you, then deleted.
Applications that do not lead to a job, including your CV, assessment answers and interview notes: 365 days after the application is closed (unsuccessful or withdrawn), so that we can answer questions about our decision, then deleted.
Identity documents and photographs of candidates who are not hired: deleted within 90 days of the check.
If you join us, your application and onboarding records become part of your employment record and are kept for as long as employment and tax law requires.
Technical logs: up to 90 days, unless needed to investigate a security incident.

9. Keeping it secure

We protect personal data with encryption in transit, access controls that limit who can see it, and private storage for CVs and identity documents. No system is perfectly secure. If a breach puts your rights at risk, we will tell you and the NDPC as the NDPA requires.

10. Your rights

Under the NDPA you have the right to:

be told how your data is used (this policy);
get a copy of the personal data we hold about you;
have inaccurate data corrected;
have your data deleted where we no longer have a lawful reason to keep it;
restrict or object to how we use it, including where we rely on legitimate interests;
receive the data you gave us in a commonly used, machine-readable format;
withdraw consent at any time, where we rely on consent;
not be subject to a decision based solely on automated processing that significantly affects you.

To use any of these rights, write to us at hello@calderasuite.com. We will reply within the time the law allows. If you are not satisfied with our reply, you may complain to the Nigeria Data Protection Commission (ndpc.gov.ng).

11. Age

Our roles are open to people aged 18 and over, unless a posting says otherwise. This website is not intended for children, and we do not knowingly collect their data.

12. Changes to this policy

We may update this policy. The version on this page, with the date at the top, is the current one. If a change materially affects how we use data you have already given us, we will tell you before it takes effect.

13. Contact us

Questions about this policy, or requests about your data, can be sent to Caldera Technologies Ltd · RC 9358067:

Email: hello@calderasuite.com
Phone: +234 813 537 5750
Address: Plot 14, Chief Yesufu Abiodun Oniru Rd, Victoria Island, Lagos, Nigeria